Your Privacy Choices

🔒 Privacy Policy

Effective Date: October 2025

At Afortic, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase a plan, or file a claim.

1. Information We Collect

We collect personal information that you provide directly to us, such as:

  • Name, email address, and phone number
  • Billing and shipping information
  • Device details (model, serial number, IMEI)

Payment details (processed securely through Shopify/Stripe)

  • Claim-related information, including photos or device descriptions

We also automatically collect non-identifiable data such as IP address, browser type, and site usage analytics through cookies and third-party tools like Google Analytics.

2. How We Use Your Information

We use your information to:

  • Process and manage your membership or claims
  • Communicate with you about orders, support, and promotions
  • Improve our services and website performance
  • Detect and prevent fraud or unauthorized activity

We do not sell, rent, or trade your personal information.

3. Sharing Your Information

We may share limited data with:

  • Payment processors (e.g., Shopify Payments, Stripe)
  • Shipping providers (for claim and repair logistics)
  • IT and analytics partners (for website performance and security)

All third-party partners are required to protect your data and use it only for legitimate business purposes.

4. Cookies

We use cookies to improve your browsing experience, track analytics, and remember your preferences.
You can control cookie settings in your browser at any time.

5. Data Security

We use SSL encryption, secure servers, and restricted access to protect your personal information.
While we take strong measures, no online system can guarantee 100% security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access or update your personal data
  • Request deletion of your information
  • Opt-out of marketing communications

To exercise these rights, contact us at privacy@afortic.com.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any updates will be posted here with a new effective date.

8. Contact Us

If you have questions about this Privacy Policy, please reach us at:
📧 privacy@afortic.com
🌐 www.afortic.com